Run your clinic
without the chaos
PracticeOS helps clinics manage appointments, patients, payments, reminders and AI-powered phone booking in one secure platform — so your team can spend less time on admin and more time on patient care.
Built for modern clinics. Migration-friendly for teams moving from Cliniko or Phorest.
Today's Appointments
14
Waitlist
3
Invoices Due
6
Upcoming Appointments
AI Voice: 2 bookings handled by phone today
Running a clinic should not mean chasing bookings, fixing schedule clashes and spending all day answering the phone.
Too many phone calls
Let patients book, reschedule and cancel without tying up reception.
Double bookings and conflicts
Automatically check staff, room and equipment availability before confirming appointments.
Missed appointments and unpaid time
Use reminders, deposits and payment workflows to reduce no-shows.
Too many disconnected systems
Manage patients, schedules, forms, notifications and payments in one place.
One system. Everything in it.
PracticeOS is a complete clinic operating system built to keep your practice running smoothly. From appointment scheduling and patient records to reminders, invoicing and AI phone booking, everything works together in one place.
Whether you run a single clinic or multiple locations, PracticeOS gives your team one reliable hub for day-to-day operations.
Everything your practice needs
Five core areas — all connected, all in one platform.
Smart scheduling that protects your day
Create, edit, reschedule and manage appointments with conflict checking across staff, rooms and equipment. Handle recurring appointments, waitlists, booking rules and buffer times without the usual diary chaos.
- Appointment creation, editing and cancellation
- Conflict detection for staff, rooms and machines
- Recurring bookings and rescheduling
- Booking policies and appointment buffers
- Waitlist support
Patient records that stay organised
Keep patient details, communication preferences, consent records, form submissions and attachments in one secure place so your team always has the right information when they need it.
- Full patient records
- Communication preferences
- Consent and GDPR tracking
- Intake, consent and consultation forms
- Secure file attachments
Let patients book by phone with AI
PracticeOS includes AI-powered voice workflows that let patients verify their identity and then book, reschedule or cancel appointments by phone — without staff intervention. Available around the clock.
- AI voice booking
- OTP identity verification
- Appointment lookup and changes
- Preference updates
- Call session tracking and transcripts
Payments that fit around the booking journey
Issue invoices, take deposits, generate Stripe checkout links and manage payment status in one connected workflow — from booking through to payment completion.
- Invoice lifecycle management
- Stripe checkout links
- Deposits and refunds
- Manual payment marking
- Payment-aware booking policies
Built to grow with your clinic
Manage multiple locations, staff, services, rooms and resources while making it easier to migrate from Cliniko, Phorest or CSV-based systems when the time is right.
- Multi-location support
- Rooms and equipment tracking
- Service catalogue
- Cliniko migration
- Phorest migration
- CSV imports with progress tracking
Up and running in three steps
The aim is simple: fewer manual tasks, fewer mistakes and a smoother experience for staff and patients alike.
Set up your clinic
Import your staff, services, patients and appointment data. Whether you start fresh or migrate from another platform, setup is straightforward.
Start taking bookings
Patients can book online through your website, or by phone using the AI voice agent — all checked against live availability.
Let PracticeOS handle the admin
Reminders, invoicing, rescheduling and day-to-day coordination happen in one system without your team having to juggle multiple tools.
Moving from Cliniko or Phorest?
PracticeOS is designed to help clinics migrate without losing visibility of patients, services or appointments. Imports are handled through API-based migration, CSV upload and validation workflows, with progress tracking throughout.
Switch safely when you are ready — not on anyone else's schedule.
- Import patients, staff, services and appointments
- Track progress during migration
- Review validation reports and errors
- Retry failed items where needed
Your data, safely in PracticeOS
Built with security and compliance in mind
PracticeOS is designed for clinics that need reliable access control, secure patient handling and clear auditability.
Role-based access
Admin and staff roles with per-page permission controls.
Secure authentication
Token-based sessions with HttpOnly cookies and request verification.
Audit logging
Sensitive actions are logged with actor, timestamp and outcome.
Secure patient data
Patient records are isolated per clinic with row-level access controls.
Rate limiting
All endpoints are protected against abuse and automated attacks.
GDPR-aware consent
Track communication consent and preferences per patient.
Get the Clinic Efficiency Guide
Join the list and receive practical ideas for reducing admin, improving scheduling and cutting missed appointments in your clinic.
Common questions
Spend less time on admin and more time running your clinic
PracticeOS brings scheduling, patients, payments, reminders and AI-powered phone booking together in one system designed for modern clinics.
No heavy setup pitch. No confusing stack. Just one system built to make clinic operations simpler.